Reportsstarter

Sentiment Analysis

Understand what customers really think

What it does

Uncover the words, themes and emotions behind customer reviews.

The Problem

You read reviews but don't see the patterns.

• Hundreds of reviews without systematic analysis
• No insight into which themes drive positive/negative sentiment
• Hard to know which improvements have the biggest impact

The Solution

AI-powered sentiment analysis that uncovers patterns.

• Theme extraction: find the most important topics
• Word frequency analysis: see which words customers use most
• Sentiment distribution: positive, neutral, negative
• Trend analysis: see how sentiment changes over time

Features

• Sentiment Distribution: Visual overview of positive, neutral and negative sentiment.
• Word Cloud: See the most used words in customer reviews.
• Themes: AI identifies recurring themes and topics.
• Recommendations: Concrete actions based on the sentiment analysis.

FAQ

Where are reviews sourced from?

Google Maps reviews for your business and competitors.

Are multiple languages supported?

Yes, the analysis works in Norwegian, Swedish, Danish and English.

Try Sentiment Analysis free